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For Passengers

Pets

Please, keep in mind that pets are not allowed for transportation on Aurora DHC-6 aircrafts.

If you wish to travel with your pet, please inform us of your intention at the time of booking, but not later than 36 hours before flight.

Pets in the passenger cabin

Cats, dogs and birds are accepted for transportation only if accompanied by an adult passenger and upon the consent of the airline. Only one pet in a cage is allowed for transportation in a cabin. Weight with a cage must be not more than 8kg/18lbs. Pets should be transported in cages with free air access. Maximum cage size is 115cm in three dimensions (length, height, width). A cage must be equipped with a strong lock. Passengers with pets are not allowed to seat near emergency exits. Dont forget to take a pet first aid kit. Please, dont open a cage with a pet during flight.

Pets in the cargo hold

If the weight of a pet with a cage exceeds 8kg/18lbs, it can only be carried in the cargo hold. A cages size must allow a pet to stand up and to turn 360 degrees. A bottom of a cage must be water-proof and covered with absorbent material. As an exception birds are allowed for transportation in locked cages, covered with a lightproof dense texture.

If you have any questions for transportation of a pet in a cage, please inform us thereof at the time of booking.

If total weight of a pet in a cage exceeds 50 kg, please, contact your local cargo transportation agent.

Dont forget to arrive in airport beforehand to check-in your pet in a cage as baggage.

Guide dogs

Guide gods are carried free of charge and without a cage, provided they have a collar, muzzle and are tied. Passengers travelling with guide dogs are provided with seats at the rear of the cabin.

If you are a disabled person and wish to travel with your guide-dog, please, inform us of your intention at the time of booking, but not later than 36 hours before flight.

Required travel documents for a passenger and his guide dog:

  • Passengers disability certificate
  • Special training certificate for a guide dog

Exotic animals transportation

For a transportation of an exotic animal, please, contact your local cargo transportation agent.

Pet transportation tariffs

The weight of the animal and a cage is not included in your free baggage allowance and will be charged as an excess baggage. Only guide dogs accompanying passengers are carried free of charge.

Required travel documents for pets

  • Veterinary passport
  • A medical certificate
  • This certificate is issued at any state veterinary clinic and contains information on inoculations administered to the animal at certain ages. The last anti-rabies inoculation must have been administered no earlier than one year prior and no later than one month before departure.
  • other documents required by Veterinary Service of the country of arrival or transit.

Pay your attention that some countries have very strict pet transportation regulations. We recommend you to find information about the regulations of destination country and get required pets health documents.

Please, note that any passenger must be responsible for his pets during air transportation.
Aurora is not responsible for any damages, loss or delay in transportation of a pet.

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