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For Passengers

Fare application rules

In this section, you will find Fee Application Rules for Aurora flights performed under its own flight code HZ.

Visit our Aurora website (Section Buy a ticket) or Aurora ticket office to get more detailed information about fee application rules.

Ordinary, business/economy

Service class C/ Y
Passenger categoryNo limitations
Maximum period of stay in destination point12 months
Voluntary alteration before departure allowed
Voluntary alteration after departure allowed
Voluntary ticket return before departure**allowed*
Voluntary ticket return after departureallowed*
Discounts for lap infants under 2 years without a separate seatInternational flights - 90%; Domestic flights - 100%
Discounts for lap infants and children under 2 -- 12 years with a separate seat50%

* A refund or cancellation fee is paid in case of cancellation and refund in the amount of 200 rubles for travel within Russia and 3 euros for international flights

** In case of ticket return one day or more before departure no fee is paid.

It is allowed to alter (increase) economy class fee to the amount of business class fee. In case of service class fee alteration, the following rules shall be applied: booking class requirements, new ticket issuance requirements.

In case of service class alteration, the difference between the past and new fee is paid. Rebooking is free of charge.

Special, economy

Service class Y
Passenger categoryNo limitations
Maximum period of stay in destination point12 months
Voluntary alteration before departure allowed
Voluntary alteration after departure allowed, 10% of fee applied
Voluntary ticket return before departure**allowed*, 5% of fee applied
Voluntary ticket return after departureallowed*, 15% of fee applied
Discounts for lap infants under 2 years without a separate seat100%
Discounts for lap infants and children under 2 -- 12 years with a separate seat50%. Fee is not applied within Primorsk Region

* A refund or cancellation fee is paid in case of cancellation and refund in the amount of 200 rubles for travel within Russia and 3 euros for international flights

** In case of ticket return one day or more before departure no fee is paid.

It is allowed to alter (increase) economy class fee to the amount of business class fee. In case of service class fee alteration, the following rules shall be applied: booking class requirements, new ticket issuance requirements.

In case of service class alteration, the difference between the past and new fee is paid. Rebooking is free of charge.

Excursion, economy

Service class L/ S/ K/ M
Passenger categoryNo limitations
Maximum period of stay in destination pointL/S - 6 months, K - 3 months, M - 1 month
Voluntary alteration before departure allowed, 5% of fee applied
Voluntary alteration after departure allowed, 15% of half fee applied
Voluntary ticket return before departure**allowed*, 10% of fee applied
Voluntary ticket return after departureallowed*, 20% of half fee applied
Discounts for lap infants under 2 years without a separate seatInternational flights - 90%; Domestic flights - 100%
Discounts for lap infants and children under 2 -- 12 years with a separate seat50%

* A refund or cancellation fee is paid in case of cancellation and refund in the amount of 200 rubles for travel within Russia and 3 euros for international flights

** In case of ticket return one day or more before departure no fee is paid.

It is allowed to alter (increase) economy class fee to the amount of business class fee. In case of service class fee alteration, the following rules shall be applied: booking class requirements, new ticket issuance requirements.

In case of service class alteration, the difference between the past and new fee is paid. Rebooking is free of charge.

Special, young people

Service class N
Passenger category12-25 years
Maximum period of stay in destination point6 months
Voluntary alteration before departure allowed, 5% of fee applied
Voluntary alteration after departure allowed, 5% of half fee applied
Voluntary ticket return before departure**allowed*, 10% of fee applied
Voluntary ticket return after departureallowed*, 10% of half fee applied
Discounts for lap infants under 2 years without a separate seat50%
Discounts for lap infants and children under 2 -- 12 years with a separate seat25%

* A refund or cancellation fee is paid in case of cancellation and refund in the amount of 200 rubles for travel within Russia and 3 euros for international flights

** In case of ticket return one day or more before departure no fee is paid.

It is allowed to alter (increase) economy class fee to the amount of business class fee. In case of service class fee alteration, the following rules shall be applied: booking class requirements, new ticket issuance requirements.

In case of service class alteration, the difference between the past and new fee is paid. Rebooking is free of charge.

Group

Service class G
Passenger categoryGroup of 5-9 persons; 10-19 persons
Maximum period of stay in destination point3 months
Voluntary alteration before departure allowed, 5% of fee applied
Voluntary alteration after departure allowed, 5% of fee applied
Voluntary ticket return before departure**allowed*, 10% of fee applied
Voluntary ticket return after departureallowed*, 10% of half fee applied
Discounts for lap infants under 2 years without a separate seat90%
Discounts for lap infants and children under 2 -- 12 years with a separate seat50%

* A refund or cancellation fee is paid in case of cancellation and refund in the amount of 200 rubles for travel within Russia and 3 euros for international flights

** In case of ticket return one day or more before departure no fee is paid.

It is allowed to alter (increase) economy class fee to the amount of business class fee. In case of service class fee alteration, the following rules shall be applied: booking class requirements, new ticket issuance requirements.

In case of service class alteration, the difference between the past and new fee is paid. Rebooking is free of charge.

Promo

Service class O
Passenger categoryNo limitations
Maximum period of stay in destination pointAllowed under special offer
Voluntary alteration before departureallowed, 15% of fee applied
Voluntary alteration after departureallowed, 15% of fee applied
Voluntary ticket return before departure**allowed*, 20% of fee applied
Voluntary ticket return after departureallowed*, 20% of half fee applied
Discounts for lap infants under 2 years without a separate seat90%
Discounts for lap infants and children under 2 -- 12 years with a separate seat25%

* A refund or cancellation fee is paid in case of cancellation and refund in the amount of 200 rubles for travel within Russia and 3 euros for international flights

** In case of ticket return one day or more before departure no fee is paid.

It is allowed to alter (increase) economy class fee to the amount of business class fee. In case of service class fee alteration, the following rules shall be applied: booking class requirements, new ticket issuance requirements.

In case of service class alteration, the difference between the past and new fee is paid. Rebooking is free of charge.

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